Privacy Policy
Last updated:
This Privacy Policy explains how Embroidery Vault handles information when visitors use the website or purchase digital products.
1. Who we are
Brand: Embroidery Vault
Operated by: MARLEGI LTD
Business address: 128 City Road, London, United Kingdom, EC1V 2NX
support@embroideryvault.shop2. Information we may collect
The website does not currently provide account registration, checkout, or contact forms. Information you choose to send by email may be processed to respond to your request. Infrastructure serving the website may process technical request information needed to deliver pages.
Where relevant services are available, information processed may include:
- Name and email address.
- Billing and purchase/order information, including products purchased.
- IP address and browser/device information.
- Website interactions, where relevant technologies are used.
- Support messages and related correspondence.
Where payments are available, payment-card information is processed by the payment provider and is not stored directly by Embroidery Vault.
3. How we use information
Where the relevant information is collected and services are available, information may be used for:
- Processing orders and delivering digital products.
- Providing customer support.
- Preventing fraud and abuse.
- Responding to payment disputes.
- Improving website performance.
- Measuring advertising effectiveness, if advertising measurement is introduced.
- Complying with legal obligations.
4. Payment processing
The website does not currently accept payments. If payment processing is introduced, payments may be processed by third-party providers under their own privacy policies. Those providers may collect payment and billing information needed to process a transaction.
Embroidery Vault does not directly store full payment-card details.
5. Email and digital delivery
There is currently no automated order-email or digital-delivery service connected to the website. If those services are introduced, customer email addresses may be used to:
- Send order confirmations.
- Provide digital download access.
- Respond to support requests.
- Communicate important information related to a purchase.
Marketing emails, if introduced later, will only be sent in accordance with applicable consent and opt-out requirements. A purchase or support request does not by itself provide marketing consent.
6. Analytics and advertising
No analytics or advertising-tracking technologies are currently active on this website. If introduced, such technologies may be used to understand website usage, measure campaign performance, and improve advertising relevance, subject to applicable consent requirements.
Where enabled, these technologies may process:
- Browser/device information and IP address.
- Page visits and website interactions.
- Advertising identifiers.
- Purchase or conversion events.
Information about any active service providers is set out in the Service providers section.
7. Cookies and similar technologies
This store does not currently add cookies or similar tracking technologies. If introduced, cookies or similar technologies may support:
- Essential website functionality and checkout/session behavior.
- Analytics and advertising measurement.
- Fraud prevention.
Where legally required, appropriate consent choices must be provided before relevant technologies are used.
8. Service providers
We may use third-party providers for website hosting, payment processing, email delivery, file storage, analytics, advertising measurement, or customer support. The website currently has no third-party payment, email, file-storage, analytics, advertising-measurement, or customer-support integrations.
Where used, providers process information only as necessary to provide their services and according to applicable legal obligations and privacy policies.
9. Data retention
Where personal information is processed, it is retained only for as long as reasonably necessary for the relevant purposes, including order records, customer support, fraud prevention, legal or accounting obligations, and resolving disputes.
10. Data security
Where personal information is processed, reasonable technical and organizational measures appropriate to that information should be used to protect it. No internet-based service can guarantee absolute security.
11. Your privacy rights
Depending on where you live and applicable law, you may have rights relating to your personal information, including the right to:
- Request access to your information.
- Request correction or deletion.
- Object to certain processing.
- Request data portability.
- Withdraw consent where processing is based on consent.
Privacy-related requests can be sent to support:
support@embroideryvault.shop12. International processing
Where third-party services are used, some providers may process information in countries different from your country of residence. Appropriate safeguards required by applicable law must be applied to relevant international transfers.
13. Children’s privacy
The store is not intended to knowingly collect personal information from children where doing so would require parental consent under applicable law. If you believe personal information from a child has been provided improperly, contact support:
support@embroideryvault.shop14. Changes to this Privacy Policy
This Privacy Policy may be updated from time to time. The current version and last-updated date will be published on this page.
15. Contact
For privacy-related questions or requests, contact support:
support@embroideryvault.shop